Coaching and Mentoring.

Who we are

Our website address is: https://www.emmaquest.co.uk.

Emma Quest

is dedicated to protecting your personal information and will make every reasonable effort to handle collected information appropriately. Using your information in a way that you are comfortable with and keeping your information secure is an integral part of the service Emma aims to provide. Emma Quest will ensure that all information protection and customer legislation standards are met when handling any of your personal information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookie Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device when you first visit one of our web pages. This helps Analise web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

emmaquest.co.uk use two types of cookies: analytical and functional cookies:

Analytical/performance cookies are cookies that allow us to recognise and count the number of visitors to this website and see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We only use this information for statistical performance analysis.

Functional cookies are used to recognise your device when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how to activate the setting on your browser that allows you to refuse the setting of all or some cookies.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address may be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have an account on this site, or have left comments and wish to know more about what information we hold about you you can request to receive an exported file of the personal data, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To make a request please email info@emmaquest.co.uk (quoting “Data and Privacy Enquiry” as the subject).

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

What information do we collect and how do we use it?

If a transaction requires a payment by card, we need to collect your payment information n to process card payments. We may also need to ask for additional information from you, for example to prevent fraudulent transactions or to comply with anti-money laundering obligations.

We may use third party service providers such as event speakers, payment processing companies etc. Due to the nature of our business we may also obtain information about you from other sources, including publicly available sources, such as Companies House, social media platforms or referral agents. Examples of information we may collect from other sources are name, demographics, age, publicly observed activities or information made available by you to the public, such as blogs, videos, internet postings and user generated content.

The following are examples of how we may use the information we collect:

  • Fulfil the service requested/engagement brief
  • Answer your questions or respond to your requests
  • Engage third party suppliers or enroll you in programs or offers upon your request
  • Create and manage your account
  • Process payment for purchases or other services
  • Protect against or identify possible fraudulent transactions
  • Telephone you or send you email and/or postal messages with information about our products and other content we believe to be of interest to you

 

How do we keep your information secure?

We are committed to ensuring that your information is secure. All information is stored on our secure servers or servers hosted by third party service providers. Where we ask third parties to work on our behalf, before sharing information we always make sure that they have sufficient information security measures in place.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, technological, organisational and managerial procedures to safeguard and secure the information we collect. However, we cannot be held liable for any breaches of said security that are out of our control (for example, you acknowledge that we cannot guarantee the security of data you send over the internet and that your information is sent at your own risk).

Using the website

EmmaQuest.co.uk contains general information only and its contents do not constitute professional advice. We may make changes to the material on this website at any time without notice.

When you visit our website, we collect information about your device to ensure we can continue to drive innovation and usability to improve your online experience. Information can be collected through your IP address or through cookies placed on your device. Some cookies are needed for the proper functioning of the website. Other cookies are used for analytical purposes such as Google Analytics which help us understand how and when you first visited our site, the frequency of your visits and the duration of time spent on our site. For more information about how Emmaquest.co.uk uses cookies, please refer to our Cookie Policy below.

 

Links to other sites

Our website may contain links to other websites for information or payment processing purposes. Please note that we have no control over any website outside the emmaquest.co.uk domain.

Before you provide your personal information to a website to which we link, for example our payment processing provider, please exercise caution and read each cookie & privacy policy fully before sharing your personal details. We are not responsible for the protection or policies of third-party suppliers.

 

How will I know if this Privacy Policy changes?

Any future changes to our Privacy Policy will be updated online on this page with the last date of update displayed below. We encourage you to periodically check this site to ensure that you are happy with any changes. This policy was last updated on 01 February 2021.

Please email any questions, comments or requests regarding this privacy policy to info@emmaquest.co.uk